Do I need to register to bid if I want to buy at auction?
Yes. Everyone needs to register to bid regardless of whether they attend an auction online or live.
Can I change my mind once I bid or win an item?
Bids through LiveAuctioneers can be withdrawn on your profile page, but it must be done before the auction starts. All other bids are final. Please enter your bid information carefully and double check it before submitting your bid. Remember, a winning bid is a binding contract, all items are sold as-is, and all sales are final with very limited exceptions.
I can't attend the in-person preview; can someone answer questions for me regarding condition?
Yes and we're glad you asked. Please call us at 239-262-7333 and a representative will be happy to discuss the condition and answer any questions. Alternately, you may contact us via e-mail with your questions. Note: we can not answer condition questions on an auction day.
I was an online bidder and the winning bid shows the same amount that I bid, but I am not the winner? Why did this happen?
The likely answer is you lost the bid in a tie to a live audience member bidding in the gallery. The auction is like a ping-pong match. Suppose your high bid for an item is $50. The opening bid is $25. Your bid is submitted to the auctioneer at $25, audience bids $30, your next bid is submitted to us at $35, the audience bids $40, your bid is submitted to us at $45 and the audience bids $50. Your bid can not be submitted at $55 because it would put you past your maximum. The audience wins at $50.
It seems the floor bidder always wins in a tie bid situation. Why?
It can seem this way, but that's not what happens. Take the scenario above and make the opening bid $30 with a maximum bid of $50 by you. The bidding starts at $30, audience $35, you $40, audience $45, you $50. The person in the audience had set a maximum for himself of $50. He doesn't want to go higher. You win the tie, but you don't see that it was a tie; you only see that you won.